Returns and RefundsUpdated 6 months ago

What is the exchange and refund policy? Your 100% satisfaction is important to us. If you aren't satisfied with your purchase, the best thing to do is email us. Here is our 60-day Return & Exchange Policy:

• If a product gets damaged or was faulty upon delivery - we offer 100% refund (including shipping fees). Otherwise, to be eligible for a return, the games must be returned to us undamaged and accompanied by proof of purchase. In this case, customers are eligible for a full refund, net of shipping fees.
• For returns, please email [email protected] with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide the customer with instructions on where to send returned goods.
• Please note that customers are responsible for the shipping costs of returned items.
• When the returned item is received and inspected, the customer receives a confirmation email, notifying about the status of the refund.