Transactions & Pricing
From shipping to payments to pricing, here you can find transparent answers to help with your OuiSi purchase.
Shipping
Unfortunately, no. For every destination you must place a separate order. We currently ship in the US and Canada for this store. For the EU and UK, please visit www.ouisi.co.uk. Except for Canada, we have warehouses directly in each region, so custom
International Shipping
We have warehouses in the UK and Germany. Please visit www.ouisi.co.uk to make a purchase. Because we ship from within both the UK and EU, there are no additional duties. Our prices include VAT. It's possible that packages coming from the US to Canad
Returns and Refunds
What is the exchange and refund policy? Your 100% satisfaction is important to us. If you aren't satisfied with your purchase, the best thing to do is email us. Here is our 60-day Return & Exchange Policy:
Returns and refunds
Your 100% satisfaction is important to us. If you aren't satisfied with your purchase, the best thing to do is email us. Here is our 30-day Return & Exchange Policy:
Order placement
Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and s
Wholesale
Please email us at [email protected] and introduce yourself! We'd love to hear about your store and are grateful that you would consider OuiSi on your shelves.
Sending as a Gift
While this is a reasonable request(!), we sadly don't have the ability to add gift notes at this time. We are working hard to add this for 2023. We are sorry we can't be of more help in this instance. No, the recipient will not see the price of the i